Our Platform

Leveraging deep experience in helping consumers make health care decisions, ConnectedHealth brings together a suite of state-of-the art solutions into a robust, easily implemented platform. Continue reading

The ConnectedHealth Platform makes it easy for consumers to shop and enroll in their benefits, understanding what they are buying.

 

Software as a Service

By using the Software as a Service (SaaS) model, we make continuous investments in our infrastructure, capabilities and usability. This allows us to respond rapidly to industry and business rule changes. So, when we make an update for one client, it benefits all clients at no additional expense. The model also allows us to bring on new insurance carriers and employers very quickly by using just one flexible and customizable framework. We provide full technical support, monitoring and hosting of the Web-based platform in redundant data centers. This means there isn’t any hardware to buy or install, and you don’t have to worry about your data because we back it up regularly and can retrieve it instantly via the Internet.

Continuous Investment

Our tools are the results of many years of consumer decision support research. Our Platform architecture is extremely flexible and scalable, making it easy to implement. And with ongoing releases, our clients always have the latest technology without having the challenges often associated with software maintenance.

ConnectedHealth engages in ongoing user testing of our user interface, graphics, content, and other aspects of the platform to ensure outstanding overall user experience, both in using the platform and in making informed choices about benefits.